|We're Committed to Excellent Customer Service!|
You can count on Founders Telecom for top service and professional handling of your order. We've been awarded Yahoo's highest rating, 5 out of 5 stars!
Headsets are our only business so rely on our specialized expertise. Let us guide you to the right headset solution for your phone, ACD, cellular phone or pc application.
Hours for Live Assistance from a Headset Specialist:
Monday through Friday 9AM to 5PM Central Time
If contacting us inside the US, please call (800)333-0020. To reach us by fax, please dial (512)233-2831.
ONLINE SUPPORT (Click Links Below):
Plantronics Bluetooth Pairing Guide
**NOTE: Generic Plantronics Bluetooth Passkey Code: 0000
Plantronics Warranty Replacement QuickWeb Form
Plantronics Product Documentation
Interactive Set-up Guide for Plantronics CS50 and CS55
Reset and resubscription instructions for Plantronics CS50 (if your base and headset have fallen out of synch with each other)
Plantronics Product RegistrationUPS-Ground: $6.95 flat rate for your entire order, regardless of order size
Shipping Within USA:
We currently ship via UPS. We make every effort to ship your order the same business day (for orders placed by 3:00PM Central Time). Within the contiguous United States, our rates are as follows:
UPS-2nd Day Air: $19.95 flat rate for orders under $500.00 (add $15.00 for every additional $500.00 of merchandise)
UPS-Next Day Air: $33.95 flat rate for orders under $500.00 (add $25.00 for every additional $500.00 of merchandise)
NOTE: For orders to Alaska, Hawaii and Puerto Rico, shipping charges may be higher.
Military Boxes (APO/FPO/NPO):We ship via USPS Priority Mail for $19.95 for small orders. If your order is larger and goes over that amount, you'll receive an email with a shipping quote for your approval.
Please note that all prices shown on our website are in US Dollars. Your credit card company will automatically handle the conversion to CAD. Shipping to Canada via standard Ground shipping (either Fedex or UPS) is only $9.95 USD flat rate with Customs Brokerage INCLUDED (the driver will not ask you for additional money upon delivery)! This is for the entire order, not per item. As a convenience to our Canadian customers we will also pre-pay the 5% GST (or HST for applicable provinces) to the carrier so that you will not owe any money to the driver upon delivery. When you place your order online you will not see the pre-paid taxes during checkout. We will calculate and email you a revised receipt after the order is placed.
International Orders: Please contact us via email for all international order requests: firstname.lastname@example.org
Please note that we are required to collect sales tax on all orders shipped to addresses within the state of Texas. We do not charge sales tax on orders shipped to any other states.
Contact Us By Email:
We will respond within 24 hours to all emails received:
Credit Cards Accepted:
We accept Visa, MasterCard, American Express and Discover cards. You may also pre-pay by check.
Establishing a Corporate Account:
If your company wishes to arrange payment terms with a purchase order, please call us toll free for details about establishing a corporate account today. It's quick and easy!
We offer a 60-day, no questions asked, 100% satisfaction guarantee on all Plantronics products. For Polycom conferencing products we have a 30-day money back guarantee. There are no re-stocking fees and no hassles. If you are not completely satisfied with your purchase, please contact us by phone or email for a Return Authorization Number (RAN) which is required in advance for all returns. Once you have received your RAN, please write it on your shipping label for accurate processing of your credit card refund. Your refund will be issued to your credit card upon receipt of returned merchandise.
Plantronics Manufacturer's Warranty:
Plantronics offers one of the most comprehensive warranties in the industry. All products deliver unsurpassed reliability and are backed by Plantronics for quality workmanship. Plantronics commercial-grade corded headsets (H-series and P-series) as well as commercial-grade amps (M12, M22, P10 and MX10) carry a 2-year factory warranty. Wireless products such as CS50, CS55, etc., bluetooth, corded 2.5mm headsets, computer headsets and consumer-grade products such as S12, S11, T10 and T20 carry a 1-year factory warranty. All Polycom conference phones carry a 1-year factory warranty.
Volume Discount Pricing:
You'll notice that most products on this web site are automatically displayed with volume pricing for over 3 units and a deeper discount for 11+ units. If you are interested in purchasing over 25 units of the same item, give us a call or email us for a custom price quote. We want to win your business!
Secure Online Shopping:
All online transactions are processed through Yahoo! for your complete security. Yahoo! is the world's foremost web shopping portal, providing state-of-the-art security for all credit card transactions. In addition, our site is scanned daily by McAfee Secure to ensure that your data is safe. You will see the McAfee Secure logo on every page. Shop with confidence!
Additional Plantronics Products:
If you are looking for any Plantronics products that are not shown on this web site, please give us a call. If Plantronics makes it, we have it.
4301 W. William Cannon Dr.
STE. B-150 #228
Austin, TX 78749
TOLL-FREE PHONE: (800)333-0020
Pricing and product availability are subject to change at any time.
Copyright Protection:All contents of this site are protected and may not be reprinted or reproduced in any way without the express written permission of Founders Telecom.